1. Information We Collect

We collect both personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) to better serve your needs and enhance your experience.

a. Personal Information:

You may voluntarily provide us with the following information:

• Full name

• Email address

• Phone number

• Billing or delivery address

• Payment information (via third-party providers)

• Customer reviews, feedback, or messages sent through forms

b. Non-Personal Information:

We may also collect anonymous technical data:

• Browser type and language

• Device information

• IP address and location

• Pages visited, click behavior, session length, and referring links

2. How We Use Your Information

Your information helps us provide better service and a personalized experience. We may use it to:

• Process and confirm online orders

• Communicate promotions, events, or special offers (only if you opt in)

• Respond to customer service inquiries

• Improve our website functionality and design

• Analyze traffic trends and user behavior

• Prevent fraud, ensure security, and comply with legal obligations

You may opt out of receiving promotional emails at any time using the unsubscribe link included in our emails.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These small files help us:

• Remember your preferences (e.g. location or order settings)

• Analyze performance and user interaction

• Provide tailored promotions or reminders

You may disable cookies in your browser settings, though some website functions may become limited.

4. Data Security

We take your data security seriously. Los Verdes uses industry-standard protections such as:

• Secure Sockets Layer (SSL) encryption

• Firewalls and anti-malware scanning

• Secure third-party payment processors

However, no online transmission is ever 100% secure. By using the website, you acknowledge this risk.

5. Third-Party Services

Our website may link to third-party platforms like delivery apps or social media. These services have their own privacy practices, and we are not responsible for how they collect or handle your information.

6. Children’s Privacy

Our website is not intended for use by children under 13. We do not knowingly collect personal data from minors. If we become aware that a child has submitted information, we will promptly delete it. Parents or guardians should contact us if they believe this has occurred.

7. Your Rights

You have the right to:

• Access, correct, or delete personal information we hold about you

• Withdraw consent to receive marketing messages

• Request a copy of the data we’ve collected (where applicable by law)

To make such a request, please email us at: info@losverdes.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed.

9. Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, please contact us at:
📧 info@losverdes.com
Or write to us at: Los Verdes HQ – 7590 NW 186th St, Hialeah, FL 33015

By using the Los Verdes website, you consent to the collection and use of information as outlined in this policy.